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CRM strategies to retain customers

Segmentation, automation and repeat purchase: what to do with the list you already have.

What you will apply with this material

  • How to segment the list you already have, with no expensive tool;
  • The flows that recover the most revenue: cart, post-purchase and win-back;
  • The sending cadence that retains without wearing the customer out;
  • Which numbers to track to know whether CRM is paying for itself.